Privacy Policy

Posted: 01 January 2025

Your information privacy is important to us. We provide this Privacy Policy to explain how we collect, use, protect, and disclose information and data when you use the Helix Opportunity website (“Site”) and any Helix Opportunity mobile application, application programming interfaces, other services offered by Helix Opportunity, and any other time you interact with our Company, Helix Opportunity (“Services”). This Privacy Policy also explains your choices for managing your information preferences, including opting out of certain uses of your Personal Information (defined below). This Privacy Policy applies to all users of the Site and Services. The Site and Services are provided by Helix Opportunity (“Company”, “we”, “our”, “us”).

BY USING THE SITE OR SERVICES, YOU ARE CONSENTING TO THIS PRIVACY POLICY. PLEASE READ IT CAREFULLY.

1. Personal Information We Collect

We collect the following categories and types of “Personal Information”:

  • Contact Information: your first and last name, alias, mailing address, email address, and phone number, an organization you are affiliated with;
  • Other identifying information: IP address, passwords, and other security information for registration, authentication, and access;
  • Financial Information: credit card, debit card, and bank account information;
  • Internet or other electronic activity: your browsing and click history, including information about how you navigate within our Site and Services and which elements of our Site and Services you use the most;
  • Commercial information: Services purchased or viewed on our Site;
  • Inferences: drawn from the categories described above to create a profile about you to reflect your preferences, characteristics, behavior, and attitude.

2. How We Use Personal Information

We use your Personal Information for the following categories of use:

  • Transactional Purposes: We use your contact information, financial information, and commercial information to:

    • Receive, process, confirm, and track your registration, subscription, and usage;
    • Communicate with you about your registration, subscription, and usage, including requests for feedback;
    • Process any subscription or registration you make to one of our Services.

  • Analytical Purposes: We use information collected passively, such as your browsing behavior, internet activity, and interactions with your site, to:

    • Analyze how users engage with your content and services;
    • Provide recommendations to improve website performance;
    • To enhance user experience;
    • Ensure your content is relevant and accessible.
    • Data collected through browser cookies and similar technologies enables is used to detect technical issues, monitor traffic patterns, and
    • Support efforts in a privacy-conscious manner

  • Marketing and Promotional Purposes: We use your contact information, commercial information, internet or other electronic activity, and inferences to:

    • Inform you of our new products, services, and offers;
    • Provide you with other information from and about our Company, including personalized marketing communications.

  • Maintenance and Improvement of the Site and Services: We use your contact information, commercial information, and internet activity and browsing history to:

    • Provide you with the Site and Services, including to send you alerts about your account;
    • Handle your customer service requests;
    • Help us diagnose technical and service problems and administer our stores, websites, and apps.

  • Security and Fraud Prevention: We use your contact information, other identifying information, commercial information, financial information, internet activity and browsing history, and inferences to protect the Site and services, our Company, and others and to prevent fraud, theft, and misconduct.

3. Sources of Personal Information

We collect Personal Information from the following sources:

  • We collect information directly from you. We collect contact directly from you. We also collect payment information from you.
  • We collect information from you passively. We collect Internet or other electronic activity passively using tools like browser cookies. This activity is further described in the Cookies and Advertising and Online Tracking sections below.

4. Categories of Third Parties We Share Personal Information With

Service Providers

From time to time, we may establish a business relationship with other businesses whom we believe trustworthy and who have confirmed that their privacy practices are consistent with ours (“Service Providers”). For example, we may contract with Service Providers to provide certain services, such as hosting and maintenance, data storage and management, and marketing and promotions. We only provide our Service Providers with the information necessary for them to perform these services on our behalf. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information from unauthorized access, use, or disclosure. Service Providers are prohibited from using Personal Information other than as specified by us.

Our Affiliates

We may share Personal Information with businesses controlling, controlled by, or under common control with our Company.

Corporate Transactions

If our Company is merged, acquired, or sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal Information in connection with such transaction. You will have the opportunity to opt out of any such transfer if, in our discretion, it will result in the handling of your Personal Information in a way that differs materially from this Privacy Policy.

Compliance with Laws and Law Enforcement

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose Personal Information and any other information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate in order to respond to legal requests (including court orders and subpoenas), to protect the safety, property, or rights of our company or of any third party, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.

5. Managing Your Information Preferences

You can review, correct, update, or change your Personal Information or opt out of receiving certain e-mails by changing the relevant settings in your account or by emailing us at info@helixopp.com. You can also opt out of receiving marketing e-mails from us by following the link provided at the bottom of all marketing e-mails you receive from us. You are able to opt out of receiving marketing e-mails from us, however, you cannot opt out of receiving all e-mails from us, such as e-mails about the status of your account. If you have questions or concerns regarding this Privacy Policy, please email us at that same address.

6. Be Careful When You Share Information with Others

Please be aware that whenever you share information on any public area of the Site or Services, that information may be accessed by others. In addition, please remember that when you share information in any other communications with third parties, that information may be passed along or made public by others. This means that anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.

7. Security

We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Site or Services, we cannot and do not guarantee the security of any information you transmit on or through the Site or Services, and you do so at your own risk.

Our Site and Services may contain links to other websites or allow others to send you such links. A link to a third party’s website does not mean that we endorse it or that we are affiliated with it. We do not exercise control over third-party websites. You access such third-party websites or content at your own risk. You should always read the privacy policy of a third-party website before providing any information to the website.

9. Children’s Privacy

The Site and Services are intended for users who are 13 years old or older. We do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have inadvertently received Personal Information from a child under the age of 13, we will delete such information from our records.

10. Processing in the United States

Please be aware that your Personal Information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country. If you are located outside of the United States, please be advised that we process and store all information in the United States. The laws in the United States may not be as protective of your privacy as those in your location. By using the Site or Services, you are agreeing to the collection, use, transfer, and disclosure of your Personal Information and communications will be governed by the applicable laws in the United States.

11. Special Note for EU Users—Your Rights and Choices

The data controller for the Site and Services is:
David Fazio located at 833 Market St. STE 421 San Francisco, CA 94103

You may have certain rights under EU data protection legislation with respect to your Personal Information, such as the right to:

  • request access to and be provided with information on the processing of your Personal Information;
  • request corrections of your Personal Information if such Personal Information proves inaccurate or incomplete;
  • request your Personal Information to be deleted (i) if it is no longer necessary for the purposes described in this Privacy Policy, (ii) should you decide to withdraw your consent where you gave it, (iii) should you object to its processing for direct marketing purposes, (iv) should you identify that it would have been unlawfully processed, (v) should we be under a legal obligation to erase it to comply with EU law or the law of an EU country and always provided we are not under a legal obligation to keep it;
  • restrict the processing of your Personal Information (i) if you contest its accuracy; (ii) if the processing is unlawful and you oppose the erasure; (iii) if it is no longer needed for the purposes set out in this Privacy Policy but you require it for the establishment, exercise or defense of a legal claim, (iv) if you object to profiling;
  • object to the processing of your Personal Information for direct marketing purposes or to any processing which we would have based on our legitimate interest (e.g., profiling);
  • receive Personal Information which you provided to us in a structured, commonly used and machine-readable format and to transmit it to another provider provided it is processed based on your consent or our contract; and
  • lodge a complaint with your relevant data protection authority.

If you wish to exercise any of your above rights, please reach out to us by any of the ways mentioned in the “Managing Your Information Preferences” section of this Privacy Policy.

The principle that we apply is that your Personal Information will be deleted when they are no longer necessary for the purpose for which they were collected.

12. Special Note for California Users – Your Rights and Choices

If you are a California resident, you have certain privacy rights under the California Consumer Privacy Act (“CCPA Rights”). This Section describes those rights and how you can exercise them with our Company.

CCPA Rights Requests

Right to Know
You can request what Personal Information we have collected about you in the preceding 12 months.
You can request the specific pieces of Personal Information we have collected about you.
You can also request the following categories of information:

  • The categories of Personal Information we have collected about you.
  • The categories of sources from which the Personal Information was collected.
  • The business or commercial purpose for collecting or selling the Personal Information.
  • The categories of third parties with whom we shared Personal Information.

To submit a request to know, please send an email to info@helixopp.com. You must use “California Request to Know Information” or “California Right to Know Categories” in the subject line of your email, as appropriate. You must provide us with your first name, last name, email address, and phone number. To verify your identity, we will match that information to the information we have on our systems. To designate an authorized agent to act on your behalf you must send a signed, written authorization containing your first name, last name, email address, and phone number to:

833 Market St. STE 421 San Francisco, CA 94103
You must provide us with all of the information set forth above in any such request.

Right to Deletion
You can also request that we delete your Personal Information. We may not delete all of your Personal Information if one of the following exceptions applies:

  • Transactional: to complete a transaction for which the Personal Information was collected, provide a good or service requested by you, or perform a contract we have with you;
  • Security: to detect data security incidents;
  • Error Correction: to debug or repair any errors;
  • Legal: to protect against fraud or illegal activity or to comply with applicable law or a legal obligation, or exercise rights under the law, such as the right to free speech; or
  • Internal Use: to use your Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information (i.e., to improve our services).

We will also maintain a record of your CCPA Rights requests.

Please note that if we delete your Personal Information, many of our services will not work the same. For example, your previous opt out requests will not be saved and saved preferences and information will no longer be available. To submit a request to delete, please send an email to info@helixopp.com. You must use “California Request to Delete” in the subject line of your email. You must provide us with your first name, last name, email address, and phone number. To verify your identity, we will match that information to the information we have on our systems. To designate an authorized agent to act on your behalf you must send a signed, written authorization containing your first name, last name, email address, and phone number to:

833 Market St. STE 421 San Francisco, CA 94103

You must provide us with all of the information set forth above in any such request.

Do Not Sell My Personal Information

We do not “sell” (as sell is defined in CCPA) any of your Personal Information.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA Rights and we will not deny you goods or services, charge you a different price, or provide you with a lesser quality of goods or services if you exercise any of your CCPA Rights.

13. Privacy Policy Changes

We may change this Privacy Policy from time to time. If we decide to change this Privacy Policy, we will inform you by posting the revised Privacy Policy on the Site. Those changes will go into effect on the “Revised” date shown in the revised Privacy Policy. By continuing to use the Site or Services, you are consenting to the revised Privacy Policy.

14. Contact Us

If you have any questions or concerns, you may contact us at info@helixopp.com. Please print a copy of this privacy policy for you records and PLEASE check the Site frequently for any changes.